Our Difference
Satisfied clients are our top priority, and we believe that fostering long-standing relationships with happy, thriving engineers is key.
Personalized & Responsive Support Process
Dedicated Service Pods
Each pod is a small group of engineers, including a team lead and 4-5 static engineers, who become familiar with your business’s unique needs and environment. This structure ensures you receive personalized attention and a familiar voice whenever you need support.
Timely Support
Our team of over 40 in-house engineers is available during business hours with after-hours support when needed. By maintaining a client-to-engineer ratio of 3-1, well below the industry average, we ensure prompt and dedicated service, keeping your operations running smoothly.
Efficient Ticketing
When you report an issue, we prioritize and address it promptly, especially critical problems. This approach means faster resolutions and less waiting time for you, allowing you to focus on your business without worrying about tech problems.
Compliance Expertise
As a NIST 800-171 compliant government contractor, we have firsthand experience in collaborating with highly regulated industries to ensure operational compliance.
Continuous or As-Needed Consulting
Whether you want to improve your existing compliance rating or strive to meet regulatory requirements for the first time, we offer continuous or as-needed consulting services in addition to traditional IT managed services.
Comprehensive Support at Any Stage
Our team of compliance experts can assist your business at any stage, whether it involves refreshing policies, procedures, and documentation or providing a tailored set of comprehensive documents personalized to your specific needs.
Unmatched Industry Credentials
WingSwept is the only MSP with a FedRAMP® authorized product and holds a new Registered Practitioner Organization (RPO) designation from CYBER AB for CMMC, showcasing our exceptional qualifications and extensive experience with key compliance frameworks.
Employee Owned
With the adoption of an Employee Stock Ownership Plan, WingSwept created a long-term strategy for the existing owners to pass along their values, the culture, and the stability of the company to the employees who become owners over time without the need to pay for their ownership in the company.
Tailored Pricing Solutions
To minimize costs, we deliver comprehensive coverage for the services that align with your business needs, while also offering on-demand services on an hourly basis. While we have the capability to offer a wide variety of managed services, we know that they may not be suitable for every business.
In just 30 minutes, we can provide you with a tailored summary of services along with a fixed price.
Don't Take Our Word For It
“If you are looking for an IT Support Provider- These folks get it done! No matter the timing- They provide customer service at the highest level.
Professional and quite patient as we worked through the process! Stellar!
Protection at its very best!”
Start the Conversation Today
Beware of a New Twist on an Old Scam: Sextortion Emails with Photos of Your Home
Cybercriminals are always looking for ways to make their scams more convincing, and a persistent email scam known as “sextortion” has taken a more personal turn. This scam, which falsely claims...
How CPAs Should Handle a Microsoft 365 Breach
Essential Incident Response Guide for CPAs Accounting firms are high-value targets for cyberattacks due to the sensitive financial data they handle. A breach in Microsoft 365 (M365) can compromise...
When Sensitive Data is Exposed: Breaking Down the Breach
When Sensitive Data is Exposed Breaking Down the BreachWelcome to another edition of our “Breaking Down the Breach” series. In this case study, we explore a company that didn’t think it would be a...