Cybersecurity & IT Insights
Beware of High Turnover at Your Managed Service Provider
Think about the service provider your company most appreciates; it might be a law, technology, accounting or marketing firm, or someone else entirely. Regardless of who it is, there’s a pretty good chance that it’s someone you’ve used for a while. In fact, there’s a...
What is Bitcoin?
The odds are pretty good that you’ve heard of Bitcoin. The odds are also high that you heard about it because of two facts. The first is that it is that ransomware encrypts, or locks, your files and requires that you pay in Bitcoin to unlock them. The second (and...
It’s 10 O’Clock – Do You Know Where Your Business Data Is?
There was a time, decades ago, when most computerized business data was on a single computer (likely a mainframe), and the only way to access it was a terminal inside of the building. Those days are long gone. It started when desktops became common – business data...
Hardware Refresh Cycles: They’re Expanding
Good news: you probably don’t need a three-year refresh cycle on company desktops and laptops anymore. There are plenty of reasons that hardware refresh cycles are expanding. More and more software is operating through the cloud – the server does all of the...
Counterproductive Technology Changes
We recently wrote about server replacements, one area of technology where CEOs should be involved in the decision making process. Another area where CEO’s should get involved: decisions that change the core, day-to-day software that your employees are using. That’s...
GDPR Increases Data Security Requirements On Companies Doing Business in the EU
The European Union (EU) has for decades been more stringent on data security and privacy than the United States. A new regulation is going into effect in May of 2018 that bolsters these protections even further, increasing the amount of security required to safeguard...
The Perils of Long-Term MSP Contracts
How confident are you that your company will have similar technology needs two years from now as it does today? Most small and mid-size businesses have little certainty around what circumstances they will face in two years’ time. Despite this, there are all sorts of...
Is Your MSP Treating Symptoms or Solving IT Problems?
Do you feel like your MSP (Managed Service Provider) is being kept busy resolving the issues in your office? That may not be a good thing. Of course, it’s a great sign if your managed IT service provider is busy in their first months serving your company. They need...
iOS 11 and Email: A Reminder of the Dangers of Brand New Software
With more than 700 million iPhones in use, it’s easy to think that when a new version of iOS (the phone’s operating system) is released all of the major problems will have already been ironed out. Despite the best efforts of software designers, however, it’s...